If you need help the just email me! webkinzhelper11@yahoo.com. If you leave me nice comments, I might send you something on Webkinz World if you need help! Just email me and I will see what I can do! I have worked for Webkinz for numerous years now and I am pleased to say it has been a huge sucess! If I find that you are a nice Webkinz user, I can help you and let you in on a ton of Webkinz secrets! Have fun Webkinz users!